step one. Great Lakes Advanced schooling Corp.
As being the second biggest federal student loan servicer, it is stunning to note exceptional lakes simply tallied 13 problems for every single one hundred,one hundred thousand borrowers. While you are High Ponds isn’t a perfect business, its complaint checklist remains a lot better than others about three large education loan servicers. Other fascinating sign to remember is the fact in the first quarter from 2021, High Ponds nevertheless got zero grievances recorded on CFPB.
dos. Nelnet, Inc.
Outside of the Larger Four, Nelnet is the littlest in just 6.six billion borrowers. Nelnet means National Student loan system that has been based in 1978. The headquarters have been in Lincoln, Nebraska. Nelnet got a total of almost step three,100000 problems, that’s almost 3 times what number of complaints exceptional Ponds got. Nelnet also gotten 96 issues already in the first quarter away from 2021. However, not surprisingly, it continues to have another-reasonable number of issues per one hundred,100000 pages amongst the Large Four.
3. AES/PHEAA (FedLoan Upkeep)
So much more popularly known as FedLoan Maintenance, AES ‘s the biggest federal education loan servicer in the usa having more than 8.cuatro billion college student consumers. Being the premier, it is also probably one of the most complained throughout the education loan servicers which have a maximum of 7,366 problems. In the 1st quarter from 2021, AES obtained 154 complaints already.
cuatro. Navient Possibilities, LLC.
Navient Selection LLC features as much as seven million student loan individuals, so it’s the three rd prominent student loan servicer. Unfortunately getting Navient, it is infamous for having the most grievances submitted to CFPB. Navient signed 230 problems per one hundred,100 consumers. If you examine one to to help you Great Lakes’ level of 13 each a hundred,000 individuals, that is extremely a detrimental amount.